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OTA (Over-the-Air) Firmware Update

How to Perform an OTA (Over-the-Air) Firmware Update for your Device

How do I know if a firmware update is available for my device?

When you connect your device to the mobile app, the app automatically checks your current firmware version (for example, 0.3.5). If a newer version is available (for example, 0.3.6), you will see a notification about the update in the Device Settings

Where can I find the firmware update option in the mobile app?

To check for firmware updates, open the mobile app and navigate to the Device Settings page. If an update is available, you will see a notification in a dedicated section within the settings.

How do I initiate a firmware update?

When an update is available, tap the 'UPDATE' button in the Device Settings page to start the update process. The update will begin automatically once tapped.

What should I do if the firmware update option is not showing up?

If the update option is missing, try the following steps:

How long does the firmware update take?

The update process typically completes within a few minutes, but the time may vary depending on your internet connection. Please avoid disconnecting your device or closing the app during the update.

What should I do if the firmware update fails or is interrupted?

If the update fails, reconnect your device and return to the Device Settings page to restart the process. If the problem continues, restart your mobile app or reboot your device before trying again.

What happens after the firmware update is finished?

After the update is completed, a notification will pop up on the mobile app. At this point, you will need to restart your Ringer device to complete the update process.