My Blue Tees Speaker Won't Charge or Stops Charging EarlyUpdated 16 days ago

Speaker stops charging at 25%, 50%, or 75%

This is the most common charging complaint. The battery indicator on Blue Tees speakers displays in intervals (100%, 75%, 50%, 25%, 10%, LOW) — so it may appear to be stuck at a percentage when it's actually still charging. Try the following:

1. Let it charge to completion before checking again. Leave the speaker plugged in for a full 3 hours, then check. The display updates in steps, so you may not see it move for a while even when charging is active.
2. Try a different charging cable. Use a known-good USB-C cable — not the one that came in the box. Faulty or low-quality cables are the most common cause of incomplete charging.
3. Try a different power source. Plug into a wall adapter (5V, at least 1A) rather than a laptop USB port. Laptop ports often don't provide enough current and can cause slow or stalled charging.
4. Check the charging port for debris. Inspect the USB-C port on the speaker for dust or lint and clear it gently with a dry toothpick or compressed air. A dirty port can prevent a solid connection.
5. Drain and recharge. If the battery seems stuck, let the speaker run down completely until it powers off, then charge it from zero to full without interruption. This can help recalibrate the battery indicator.

Speaker won't charge at all

If no charging indicator appears when plugged in:

1. Confirm the cable is fully seated in both the speaker port and the power adapter.
2. Try a different cable and wall adapter combination.
3. Check the port for damage or debris.
4. Let the speaker sit plugged in for 15–20 minutes — if the battery is completely depleted, it may take a few minutes before the charging indicator appears.

Battery drains unusually fast

If your speaker charges fully but doesn't last as long as expected, see How to Improve Player Pro Battery Life for tips on extending battery performance during rounds. Key factors: volume level, screen brightness, GPS activity, and Low Power Mode.

Still having issues?

If none of the above resolves the problem, your speaker may have a hardware issue covered under warranty. Contact us at [email protected] with:

• A description of the issue (stops at what percentage, won't charge at all, etc.)
• What cables and power sources you've tried
• For purchases made on BlueTeesGolf.com, your order number, order confirmation, or receipt (we can look up the order number)

Blue Tees Golf Customer Support can provide troubleshooting and technical support regardless of where you purchased your speaker. If you purchased it directly from BlueTeesGolf.com, contact us with your order number, order confirmation, or receipt. We can look up the order number to confirm the purchase was placed on BlueTeesGolf.com. Only orders placed on BlueTeesGolf.com are accepted as proof for warranty exchanges or replacements handled by Blue Tees, and verification is required before we initiate warranty service. We will troubleshoot first and, if warranty service is required and your claim is eligible, provide the next steps for an exchange or replacement. If you purchased your speaker from an authorized retailer, reseller, golf shop, or pro shop, contact the original seller directly for warranty exchange or replacement service.