I'm not receiving my email verification code for my subscription. What should I do?Updated a month ago
If you're not receiving the verification code needed to confirm your email address, try the following steps:
- Update the app. Make sure you're running the latest version of the Blue Tees Game App. Outdated versions can cause verification code delivery issues.
- On iPhone/iPad: Open the App Store, search for Blue Tees Game App, and tap Update if available.
- On Android: Open Google Play, search for Blue Tees Game App, and tap Update if available.
- Check your spam or junk folder. Verification emails sometimes get filtered. Search your inbox for "Blue Tees" and check all folders.
- Confirm the correct email. Make sure you're checking the same email address you used to create your Blue Tees account.
- Wait a few minutes and retry. Occasionally there's a short delay. If the code hasn't arrived after 5 minutes, tap "Resend Code" in the app.
- Try a different email address. If the issue persists, create your account with an alternative email address.
If none of the above works, contact us at [email protected] with the email address you're trying to use and we'll get it sorted.