How do I cancel my order?Updated 6 months ago
We process orders quickly so canceling an order must be done right away. If you have a change of heart, please let us know immediately.
• If your order hasn’t been picked, we can cancel it right away and refund you 100% of your order.
• If your order has been picked but not yet shipped, there is a $25 cancellation fee.
• If your order has already shipped, you will have to wait to receive the order and process a return request. We will send a return shipping label for domestic orders, and return shipping instructions for international customers.
• We will then refund your entire order, less the cost of the return shipping label (if applicable).
Please note, international customers may be required to pay customs, duties, fees, and/or taxes to claim their shipment.
For more information about our return policy, please visit our Returns, Exchanges & Shipping webpage.